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  • How long will filming day take?
    Filming day timeframes will be determined per project but come down to a few main things: video length, video complexity, and client preparedness. We highly recommend spending a good amount of time preparing and practicing prior to filming day to maximize your studio time!
  • How much prep time is needed from me during the video process?
    The prep time required will depend on the length, complexity, and style of your video. A 2-minute live interview, for example, will take less prep than a similar length tele-prompted script.
  • Can I wear my glasses?
    As you likely already know, glasses can present challenges when filming due to glare, but our team can work with you to overcome these and make sure that you are comfortable.
  • Can I add my company logo and branding into the final video?
    Yes, if you have a digital version of your logo, we can integrate it into the final edit.
  • Who owns the rights to the finished video?
    You will fully own the rights to all video content created using Centriq Studios unless special arrangements have been made.
  • What if I’ve never used a teleprompter?
    Recording from a teleprompter does take a little bit of getting used to, but there are free online tools available to help you practice. With some time dedicated to practicing you will be ready to come in with confidence on filming day.
  • The Base and Advanced packages do not meet my needs; can I build my own studio time?
    Sure! We would love to create a custom quote to fit your needs – please email us at to get started.
  • Do you provide traveling filming services outside of your studio space?
    We currently only offer services from our KC Studio space.
  • How will I receive my final video?
    Your final video will be delivered to you as a .(@KEVIN HAY) video file via a link in Dropbox.
  • Will I need to write a script?
    Yes. You will need to provide a script to verify the video's length before filming. But don’t worry, your video coach will be there to guide you through the process and assist with editing feedback.
  • What if I don’t like the way I look or sound?
    Since most of us aren’t used to seeing ourselves on video, this is incredibly common feedback that we hear from nearly everyone that comes in and films. Our best advice is to take it in stride and get feedback from trusted team members on how you are presented in the video. Our team’s goal is to present you in the most natural and comfortable way possible.
  • What happens if I lose or delete the video file?
    After your download link in Drobox expires, Centriq Studios does not hold an active backup of projects.
  • Where are you located?
    Centriq Training 1740 W 92nd Street Kansas City, Missouri 64114
  • I don’t need a full 10 minutes of finished video, can I purchase smaller sessions?
    Sure! We would love to create a custom quote to fit your needs – please email us at to get started.
  • What is a video coach?
    Our video coaches are team members that will guide you all the way through the video process, from concept inception, to outlining, scripting, and filming day. Their job is to help make the filming process as smooth and seamless for you as possible!
  • Can I tour Centriq Studios before buying a package?
    Yes, we would love to show you around! Please email us at to setup an appointment.
  • Will the final video be edited?
    The level of editing will be determined based on the package you purchased. For more details, please see the package options on the site.
  • Do I have to use all of my time in a single video, or in a single studio session?
    No. Your video coach will work with you to identify appropriate video projects that can each be filmed in their own sessions. Our team will work with you to keep track of time used and time remaining.
  • Where can I use videos that I create?
    Videos can be used in many different ways to reach your target audience. Here are a few common places: Social Media, Website, Newsletters, Sales/Marketing Email campaigns, YouTube channels.
  • What if I use all of my studio time but still have remaining finished video time that needs completed?
    We will work with you directly to determine how to handle these situations on a case-by-case basis.
  • What if my final video takes me over my 10-minute allotment?
    During your final project planning we can work with you to determine what options are available to accommodate the final video.
  • Do I need to wear special makeup?
    Not typically. We recommend that both men and women come to the session with hair and makeup done in a way that makes them feel confident and professional. We recommend keeping hair and makeup natural-looking to avoid any distracting elements. The top concern for HD video is shininess on faces, so we recommend using an anti-shine powder and avoiding sunscreens or other oily products on filming day.
  • What if I do not like the final video?
    Centriq Studios will work with you individually to address any concerns that you have with your final video as our goal is for everyone to be completely satisfied with their project. As a typical guideline, we are responsible for the technical delivery of the video service. This includes proper lighting, sound, framing and other video production elements. The quality of the delivery and content is the responsibility of you as the client.
  • What if I’ve never been in a video?
    Centriq Studio’s team of video coaches and technical staff will be there to guide through the process to ensure that your video experience is positive no matter the level of experience you have.
  • What does the video process entail?
    After you purchase your video package, one of our video coaches will reach out to schedule an initial coaching call. During this call, you'll discuss the goals of your video and receive guidance on beginning script writing. Your coach will then work with you to finalize your script and provide suggestions for how to practice and prep for filming day. Once a script has been finalized, we'll book your filming date. On filming day, our team will ensure you feel comfortable and create a great product. After filming, you'll receive your finished product via Dropbox.
  • Can I bring items to customize the set to my brand?
    Yes! Depending on the set design you choose, there are a variety of ways you can incorporate your branding.
  • Do I need to practice prior to filming day?
    Yes. Remember, your video is your chance to showcase your expertise, knowledge, and personality. So, practice your presentation skills beforehand, such as making eye contact, speaking clearly and concisely, and using natural gestures to convey your message. Record yourself and review the recording with someone that will give you honest feedback. Your video coach will also be available to help review these practices as needed.
  • Are room rentals available on the weekend or after hours?
    We can definitely provide a quote for accommodating after hour or weekend needs! Please send us an email at with your request.
  • Where are you located?
    Centriq Training 1740 W 92nd Street Kansas City, Missouri 64114
  • Do you have food or snacks available on-site?
    We have three break rooms that are stocked with coffee, hot chocolate, tea and filtered water, refrigerators and microwaves. Our large breakroom on the first-floor houses snack and soda vending machines. If you are interested in catering for a room rental, please let us know at!
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